Your Case Flow

Royal blue = general steps. Tracks are color-coded. Click any title for details.

Claim Process
1. Contact Us
Conducts interview for case facts and contact information.
2. Consult & Evaluate
Attorney consults with you and evaluates your case.
3. Hire Us
Sign fee agreement and provide us with requested documents.
4. Patient Medical Requests
We send out your request for medical records to your initial providers.
5. You Must Treat
Continue to treat with your medical providers.
5A
Immediate Track
Surgery occurs within a week of the loss — early settlement attempt.
5B
Developing Track
Conservative care first; surgery may occur at 4–6 months.
5C
Standard Track
Treatment continues over time without surgery.
6a. Early Settlement Attempt
We use the operative report to attempt settlement early.
6b. Collect & Organize
Collect medical records and create chronologies with corresponding costs.
7. Finish Collecting
Finish collecting any missing medical records.
8. Draft Demand
Draft a detailed demand packet after sufficient records are collected.
9. Submit Demand
Submit a comprehensive demand packet within about 30 days of final record collection.
10. Settle or Litigate
Settle your case — or, if not, discuss litigation.
Legal Process
If litigation is needed after step 10, the lawsuit follows these numbered stages. Settlement can occur at any stage.
L1. Start Lawsuit: File & Serve Complaint
We draft, file, and serve your complaint to start the lawsuit.
L2. Receive Answer
The defense responds to the complaint with an answer.
L3. Discovery
Exchange discovery, conduct depositions, and attend court conferences.
L4. Motions
E-file motions and attend additional court conferences.
L5. Trial Prep
Prepare for trial — exhibits, witnesses, strategy, and pretrial filings.
L6. Trial
Your case is presented in court at trial.

1. Contact Us

We conduct a preliminary interview to collect your contact information & case basics.

2. Consult & Evaluate

Attorney reviews the information, meets with you & explains your options.

3. Hire Us

You hire us by signing a Fee Agreement, authorizations we prepare & providing your documents.

4. Patient Medical Requests

We send the patient record request package (the authorization & letter you signed) to your initial medical providers right away.

5. You Must Treat

You continue to receive treatment with your medical providers.

Immediate Track

If surgery occurs within the first 2 weeks after your injury, we send the operative report & try to settle your case quickly.
If not, we proceed accordingly.

Developing Track

Conservative care first — therapies & treatment leads to surgery.

Standard Track

After 6 months of treating or when you finish treating depending on your injuries.

6a. Early Settlement Attempt

We send the operative report & try to settle your case quickly.
If not, your case proceeds.

6b. Collect & Organize

As you complete treatment with each provider, we collect remaining records & organize them into timelines & cost summaries.

7. Finish Collecting

When you finish treating, we complete record collection & organization.
Recovery completion determines when the case is ready for the demand process or after 6 months, your injury meets what the law requires to satisfy the injury threshold with sufficient, consistent care, we may proceed to demand.

8. Draft Demand

We draft a written letter that establishes liability, explains your injuries & impact, supported by medical records & other documents.

9. Submit Demand

We submit the extensive thorough demand packet to the adjuster or defense, which opens the door for settlement negotiations & seeks resolution without going to court.

10. Settle or Litigate

We aim to settle but if the other side is unreasonable, we meet with you to decide if litigation is next.